title
AWARDING RESOLUTION ISSUED TO SHI INTERNATIONAL CORP.
FOR ANNUAL LICENSING FOR ZENDESK CUSTOMER SERVICE SOLUTION
FOR INFORMATION TECHNOLOGY, GIS, AND
DU PAGE COUNTY HEALTH DEPARTMENT
(CONTRACT TOTAL AMOUNT $569,732.27)
resolution
WHEREAS, the County of DuPage by virtue of its power set forth in the Counties Code (55 ILCS 5/1-1001 et seq.) is authorized to enter into this Agreement; and
WHEREAS, pursuant to the Governmental Joint Purchasing Act (30 ILCS 525/2), the County is authorized to enter into a Joint Purchasing Agreement for annual licensing for Zendesk customer service solution and annual subscription; and
WHEREAS, pursuant to Intergovernmental Agreement between the County of DuPage and the National Joint Powers Alliance / Sourcewell Contract #081419-SHI, the County of DuPage will contract with SHI International Corp.; and
WHEREAS, the Technology Committee recommends County Board approval for the issuance of a contract to SHI International Corp., annual licensing for Zendesk customer service solution and annual subscription, for the period of December 31, 2023 through December 30, 2026, for Information Technology, GIS, and DuPage County Health Department.
NOW, THEREFORE BE IT RESOLVED, that County contract, covering said for annual licensing for Zendesk customer service solution and annual subscription, for the period of December 31, 2023 through December 30, 2026, for Information Technology, GIS, and DuPage County Health Department, be, and it is hereby approved for issuance of a contract by the Procurement Division to SHI International Corp., 290 Davidson Avenue, Somerset, New Jersey 08873, for a contract total amount not to exceed $569,732.27, per contract pursuant to the National Joint Powers Alliance / Sourcewell Contract #081419-SHI.
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Enacted and approved this 9th day of January, 2024 at Wheaton, Illinois.
________________________________
DEBORAH A. CONROY, CHAIR
DU PAGE COUNTY BOARD
Attest: ___________________________________
JEAN KACZMAREK, COUNTY CLERK