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File #: ETS-R-0006-26    Version: 1
Type: ETSB Resolution Status: Agenda Ready
File created: 12/29/2025 In control: ETSB - Emergency Telephone System Board
On agenda: 1/14/2026 Final action:
Title: AWARDING RESOLUTION TO PROPIO, LLC PO 926006 FOR LANGUAGE TRANSLATION SERVICES FOR ONE (1) YEAR FOR 9-1-1 TELECOMMUNICATORS PER THE NASPO VALUEPOINT MASTER AGREEMENT #40-00000-24-00076AK (TOTAL AMOUNT NOT TO EXCEED: $30,000.00)
Attachments: 1. Propio 926006 PRCC.pdf, 2. Propio NSPO MSA_Redacted.pdf, 3. Pricing (002).pdf, 4. NASPO Service Agreement (002).pdf
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title
AWARDING RESOLUTION TO PROPIO, LLC PO 926006 FOR LANGUAGE TRANSLATION SERVICES FOR ONE (1) YEAR FOR 9-1-1 TELECOMMUNICATORS PER THE NASPO VALUEPOINT MASTER AGREEMENT #40-00000-24-00076AK
(TOTAL AMOUNT NOT TO EXCEED: $30,000.00)
resolution
WHEREAS, the DuPage County Emergency Telephone System Board ("DU PAGE ETSB") is an emergency telephone system board, established pursuant to Section 15.4 of the Local Government Emergency Telephone System Act, 50 ILCS 750/15.4 ("Act"); and
WHEREAS, the DU PAGE ETSB is authorized and empowered, pursuant to Section 15.4 (b) of the Act to plan, implement, upgrade, and maintain an Emergency 9-1-1 System for citizens of the County of DuPage and portions of Cook, Kane and Will counties; and
WHEREAS, the DU PAGE ETSB is authorized by law and local ordinance to make disbursements from the 9-1-1 surcharge funds it receives pursuant to law for costs related to products and services necessary for the implementation, upgrade and maintenance of the emergency telephone system; and
WHEREAS, an agreement has been negotiated in accordance with the DU PAGE ETSB by ordinance; and
WHEREAS, the 9-1-1 System Manager recommends DU PAGE ETS Board approval of Procurement Purchase Order Requisition 926006 to Propio, LLC, formerly known as Voiance Language Services, LLC, for language translation services for 9-1-1 Telecommunicators per the NASPO ValuePoint Master Agreement #40-00000-24-00076AK. This contract will cover the period from February 1, 2026 through January 31, 2027. The total amount not to exceed is $30,000.00.
NOW, THEREFORE BE IT RESOLVED, that DU PAGE ETSB Requisition 926006, dated December 30, 2025, covering said, language translation services for 9-1-1 Telecommunicators, be, and is hereby approved by the DU PAGE ETSB to Propio, LLC, 10801 Mastin Street, Suite 580, Overland Park, KS 66210, for an obligated amount of $30,000.00.
end
Enacted and approved this 14th day of January, 2026 at Wh...

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