title
AMENDMENT TO COUNTY CONTRACT 6834-0001 SERV
ISSUED TO SHI INTERNATIONAL CORP.
FOR ANNUAL LICENSING FOR ZENDESK CUSTOMER SERVICE SOLUTION
FOR INFORMATION TECHNOLOGY, GIS, AND
DU PAGE COUNTY HEALTH DEPARTMENT
(INCREASE ENCUMBRANCE $34,588.80)
resolution
WHEREAS, County Contract 6834-0001 SERV was issued by the Procurement Division on December 31, 2023; and
WHEREAS, the Technology Committee recommends changes as stated in the Change Order Notice to County Contract 6834-0001 SERV, issued to SHI International Corp., for annual licensing for Zendesk customer service solution and annual subscription, to increase the contract in the amount of $34,588.80, resulting in an amended contract total of $604,321.88.
NOW, THEREFORE BE IT RESOLVED, that the County Board adopt the Change Order Notice to County Contract 6834-0001 SERV, issued to SHI International Corp., for annual licensing for Zendesk customer service solution and annual subscription, to increase the contract in the amount of $34,588.80, resulting in an amended contract total of $604,321.88.
end
Enacted and approved this 27th day of January, 2026 at Wheaton, Illinois.
________________________________
DEBORAH A. CONROY, CHAIR
DU PAGE COUNTY BOARD
Attest: ___________________________________
JEAN KACZMAREK, COUNTY CLERK