Chair Schwarze then congratulated Deputy Director Eric Burmeister of ACDC after successfully
passing the NENA ENP exam. This certification has been earned by 1,759 of the 102,700
emergency telecommunicators in the United States. To earn an ENP you must pass a 150
questions exam, demonstrate expertise in telecommunications operations, information systems,
legislation, organizational management and employee management.
Chair Schwarze then congratulated the following individuals:
Newly promoted Operations Manager Grecia Flores who began her assignment on March 1.
Throughout her career at ACDC, Grecia fulfilled multiple roles including Communications
Training Officer, Operator In Charge, and Team Lead. Operations Manager Flores is also a
dedicated and active participant on several teams including the PINK Team to promote
camaraderie, the CALEA Team, as a Communications Team Leader (COML) managing
communications during incidents, disasters, and events. She is an involved member of IL-TERT,
Peer Support, Photography Team, Policy Review Committee, Radio Drill Team, Task Force, an
active partner as a SLEA instructor for police cadets at the College of DuPage and is an active
contributing member to Community Outreach events.
Day Shift Team Lead Wojciech Mardula who was appointed as the Day Shift Team Lead and
commenced his assignment on January 1. TC Mardula or “Woj” brings a wealth of knowledge
& experience to the position, as a senior Telecommunicator with over 27 years of service. Woj
is an active member of the community as a Communications Team Leader of service. Woj is an
active member of the community as a Communications Team Leader (COML) managing
communications during incidents, disasters, and events. He is cross-trained Telecommunicator
on both police and fire disciplines and is a contributing member of the training program as a
Communications Training Officer, classroom instructor, forms part of the MERIT-SWAT
Tactical Dispatchers, the Peer Support Team administrator, the VESTA Team, Surveillance
Team, and Radio Drill Team.
COML Professional Standards Coordinator Abby Medina who commenced her assignment in
January.
PSC Medina hit the ground running and worked diligently to update all ACDC
policies, Written Directives, call-guides, and all pertinent proofing materials for the successful
completion of the web-based CALEA assessment. CALEA Public Safety Communications
Accreditation helps centers improve their services and meet international standards, it
demonstrates that a center is committed to excellence and meeting best practices. The
accreditation helps dispatch centers develop or improve relationships with the communities we
serve. PSC Medina is heading and preparing for the upcoming on-site in-person CALEA
Assessment scheduled to commence April 14th.
Chair Schwarze proudly announced that next month would celebrate National Public Safety
Telecommunicators Week on April 13-19, 2025 during which Text-to-911 would officially
launch in DuPage County. Chair Schwarze extended an open invitation to the County Board
meeting on April 8 at 10:00am and the ETS Board meeting on April 9 at 9:00am.
