the agenda next month to which Ms. Zerwin replied she hoped so. Ms. Zerwin said when the
demos are completed, there could be a change order for the portables to keep this portion of the
project moving as lead time for radios was eight (8) weeks or so. Ms. Zerwin also said that there
have been reports of increased headcount for police requiring additional portables and mobiles
for fire vehicles. She said that staff has asked agencies to open a ticket for any additional
equipment so costs can be negotiated at the current contract pricing.
Chair Schwarze mentioned the meeting held last month by members of the Fire Focus Group,
Motorola, and ETSB staff in which every fire agency had at least one representative in
attendance. He thanked the Fire Focus Group for the information presented regarding the
portable fire radio models and for answering all the agencies' questions.
Member Tillman questioned how the agencies' decisions regarding the hazard zone would be
tracked and who would be responsible for the programming of those radios. PAC Chair Dina
answered that the Radio System Manager, Andy Saucedo, assigned to the ETSB would program
the radios. Ms. Zerwin said that ETSB staff would meet with each agency to review their
template and the checklist of configurations, which includes the hazard zone. Member Tillman
asked if the agencies would sign off on that acceptance. Ms. Zerwin answered, yes, that that is
the procedure ETSB follows now.
There were no further questions.
9.
DU PAGE ETSB 9-1-1 SYSTEM DESIGN
Ms. Zerwin provided a preliminary summary of the Computer Aided Dispatch (CAD) upgrade
that took place the previous day. She said that in a system this large, there would always be a
few issues. Ms. Zerwin said she felt the CAD portion rolled out very nicely, that there were a
few hiccups with the integrations and with creating CAD tickets for the Sheriff's Office and
Itasca Fire which were resolved quickly, and that most of these items had been resolved as of
yesterday. Ms. Zerwin asked Deputy Director Theusch to provide an update.
Mr. Theusch said the integrations that took some time to bring back up were LiveMum, PURVIS
Fire Station Alerting, and the LEADS Informer, which is the State's criminal database. He said
by the end of the day yesterday, they were all back online and operational. Mr. Theusch said
there were some lingering GPS issues being addressed within the software and a few CAD
workstations on which the application was freezing. He said Hexagon is still onsite and that
they, and ETSB staff, were working on the open tickets.
Ms. Zerwin said this was a significant lift during which the entire system was taken offline. She
thanked the PSAPs for their efforts in serving a million citizens and writing it all on an orange
card, which was why the process was started at 4am when, in theory, it is a slower time. She said
staff and Hexagon had been up working since 3-4am to begin the rollout. Ms. Zerwin said all the
police and fire agencies had to log completely off and back in and that the upgrade affected
everybody. She said she appreciated everyone's patience with the rollout, and that overall, the
preparation and teamwork between the PSAPs, ETSB and Hexagon was substantial and
overcame almost everything. Ms. Zerwin asked the PSAP Directors if they wanted to weigh in.
Member Srejma said from ACDC's perspective, everything went fine. He said there was one call
right after the system was shut down and that the backup procedures went as planned.
DU-COMM Director Robb said there was a significant map rollout that was projected to happen
