421 N. COUNTY FARM ROAD  
WHEATON, IL 60187  
DU PAGE COUNTY  
Technology Committee  
Final Summary  
Tuesday, March 19, 2024  
11:00 AM  
Room 3500B  
1.  
CALL TO ORDER  
11:00 AM meeting was called to order by Chair Yoo at 11:02 AM.  
2.  
ROLL CALL  
Berlin, Carrier, Eckhoff, Henry, Kaczmarek, White, and Yoo  
PRESENT  
ABSENT  
LATE  
Cronin Cahill, and Mendrick  
Galassi, Gustin, and Rutledge  
3.  
CHAIRWOMAN'S REMARKS - CHAIR YOO  
Chair Yoo congratulated the GIS team on winning the Special Achievement in GIS award for the  
Police Transparency and Crime State Portal. She said ESRI awards this achievement to GIS  
organizations around the world for outstanding work. She thanked the team, specifically GIS  
Manager Tom Ricker and Tamara Freihat, for their hard work.  
Next, Chair Yoo announced that she, CIO Anthony McPhearson, Sheryl Markay, and DMMC  
Executive Director Suzette Quintell have been discussing the possibility of a County-led  
municipal roundtable, where municipalities can learn best practices and where our IT department  
can present on topics of interest and what we are doing at the County. She said Mr. McPhearson  
already holds a roundtable with all County departments and offices on the County campus,  
including OHSEM and the Sheriff's office. She said she wanted to make sure the IT department  
has the resources to do this going forward at a Countywide level, inviting municipalities into a  
municipal roundtable. She said DMMC is sending a survey to municipalities to confirm their  
interest in this roundtable. She asked that each of the Technology Committee members reach out  
to their municipalities as well.  
Lastly, Chair Yoo said she announced at the last Tech Committee and County Board meetings  
the exciting work that IT was doing in partnership with the Secret Service and the State's  
Attorney's Office. She said a press release is forthcoming in collaboration with our County  
Communications department, the Secret Service, and the State's Attorney's Office.  
4.  
5.  
PUBLIC COMMENT  
No public comments were offered.  
APPROVAL OF MINUTES  
5.A.  
Approval of Minutes for the Technology Committee - Regular Meeting - Tuesday, March  
5, 2024  
Attachments:  
APPROVED  
Gwen Henry  
RESULT:  
MOVER:  
Kathleen Carrier  
SECONDER:  
6.  
PROCUREMENT REQUISITIONS  
6.A.  
Recommendation for the approval of a contract purchase order to Advanced Software  
Products Group, Inc., for maintenance for 3,000 client licenses for ReACT self-service  
password reset, for Information Technology, for the period of April 14, 2024 through  
April 13, 2027, for a total contract amount of $18,295; per 55 ILCS 5/5-1022(d) exempt  
from bidding - IT/Telecom purchases which do not exceed $35,000.00.  
Mr. McPhearson explained that this application allows staff to reset their password from  
anywhere.  
Attachments:  
APPROVED  
Patty Gustin  
RESULT:  
MOVER:  
Sheila Rutledge  
SECONDER:  
6.B.  
Recommendation for the approval of a contract purchase order to MacKinney Systems,  
Inc., for annual software licensing and maintenance for JES Queue for Printers utility, for  
Information Technology, for the period of April 1, 2024 through March 31, 2025, for a  
total contract amount of $22,940; per 55 ILCS 5/5-1022(c) not suitable for competitive  
bids. (Sole Source - this is proprietary and copyrighted software that is not sold or  
marketed by any business partners or third party software vendors.)  
Mr. McPhearson noted that this contract, along with several others, will go away with the  
mainframe. Member Gustin asked if he plans to report savings with the mainframe  
decommissioning, to which Mr. McPhearson responded yes.  
Attachments:  
APPROVED  
Patty Gustin  
RESULT:  
MOVER:  
Sheila Rutledge  
SECONDER:  
7.  
INFORMATIONAL ITEMS  
7.A.  
Recommendation for the approval of a purchase order to Logicalis, Inc., for IBM  
Passport Advantage Software licensing and support, for the period of April 1, 2024  
through March 31, 2025, for a total contract amount of $100,014.64; per bid  
24-011-CCC. (Clerk of the Circuit Court)  
Attachments:  
ACCEPTED AND PLACED ON FILE  
Sheila Rutledge  
RESULT:  
MOVER:  
Kathleen Carrier  
SECONDER:  
7.B.  
Resolution authorizing the execution of a Transfer of Governance of Customer  
Subscription to Assignee's Terms as provided by Zendesk on behalf of the Emergency  
Telephone System Board of DuPage County.  
Mr. McPhearson explained that the Technology Committee, Finance Committee, and  
County Board approved a Zendesk contract in December, to be combined with IT, Health  
Department, and ETSB, allowing for lower pricing and more functionality and support.  
He said the ETS Board approved the approved the contract, so this is the follow up for  
that.  
Attachments:  
ACCEPTED AND PLACED ON FILE  
Patty Gustin  
RESULT:  
MOVER:  
Kari Galassi  
SECONDER:  
8.  
IT PROJECT UPDATES  
Mr. McPhearson provided a projects update to the committee, as attached hereto.  
Member Rutledge asked if Canon will be reclaiming their devices, with the County moving to  
Toshiba; Mr. McPhearson said yes. Member Gustin noted that Toshiba recycles their machines  
and toner.  
Mr. McPhearson said the intranet is being built at no additional cost through Zendesk. He said it  
is accessible through Okta, so it is secure and can be accessed from anywhere. He also noted that  
it has a very similar look and feel as our new website and Zendesk help desk tool. He said it  
includes process improvements, such as automating manual steps currently used by Community  
Services. He said it will also include an interactive phone directory. Member Henry asked if it  
will be required for employees to have their information listed on the intranet. Mr. McPhearson  
said it is not mandatory, but that might be a good policy to implement in the future. Member  
Johnson asked if the external accessibility will be available through a standard web browser or a  
desktop app, to which Mr. McPhearson said a standard web browser. He said a lot of  
information comes from Human Resources, with whom IT staff has been working throughout  
this process. Mr. McPhearson said he will have Web Manager Debbie Deacy do a demo of the  
new intranet at one of our upcoming Technology meetings.  
Mr. McPhearson said we are on track for a July 1, 2024 go-live for the Dayforce HR/Payroll  
system. Member Carrier said when people go in to the test environment, they are required to  
provide their personal email and phone number. Mr. McPhearson said it is likely for uniformity,  
but he will get clarification as to why it is required. Additionally, Mr. McPhearson said the  
current Kronos time clocks will be replaced with Dayforce time clocks, which he said is for  
hourly paid staff.  
Mr. McPhearson said he may have staff do a presentation on the new Learning Management  
System (LMS) at an upcoming meeting.  
Member Rutledge asked if IT is still working on the Board Chair's camera in the Board room.  
Mr. McPhearson said Sound Inc. is coming back to fix any issues. Member Gustin asked if we  
are going to have technology that allows the Chair to see the order of members who have  
requested to speak. Mr. McPhearson said we are not, though it was offered to the Chair and we  
may implement it in the future.  
IT Project Updates  
9.  
OLD BUSINESS  
No old business was discussed.  
NEW BUSINESS  
10.  
11.  
No new business was discussed.  
ADJOURNMENT  
With no further business, the meeting was adjourned.