made further changes for clarity and flow, including moving the Application
Modification section to the end of the Application Process.
Ms. Zerwin said these changes are meant to make the Policy 911-005.2 consistent with
what she and ASA Winistorfer believed was Member Robb's original intent and to
address ACDC's request. Ms. Zerwin referred to a Memorandum sent to PAC Members
and said with respect to the recommendations, that since the phone numbers were in the
Policy as a secondary form of contact, that information should be included directly on the
application form, as applicants will need easy access to the number if that will be the
process.
Chair Selvik asked if that answered Member Benjamin’s question, and Member
Benjamin said it did. He asked if anything besides DUCALL and patching was being
changed, and Chair Selvik said the rest was just cleanup and addressing phone numbers.
Member Benjamin said the memo mentioned clarifying the talk groups name change
transition and asked what that was related to. Ms. Zerwin said ASA Winistorfer
recommended adding language to the Policy to clarify the transition timeline, since
DUCALL is not currently active and the talk group currently operates under a different
name. She said the changes aim to avoid future revisions by establishing that, once
implemented, the new name will take effect moving forward.
Member Benjamin asked if the Focus Group’s operational recommendations and current
talk group names were included in the spreadsheets. Ms. Zerwin said yes, the
spreadsheets showed both current and future names. She said now that the Policy was
shifting to a more open approach, agencies would need to know both names during the
transition. Ms. Zerwin said agencies might label the talk groups differently on their
radios, but the spreadsheets would help them match the old and new names.
Member Fleury asked why DU-COMM did not use DUCALL. Member Benjamin said
they could not commit to monitoring it 24/7 due to staffing and workflow. Member
Fleury asked if anything could be done to improve the workflow. Member Benjamin said
that during large incidents, it is not practical to monitor a separate channel, and that
communication is usually handled by dispatchers over the phone rather than trying to
solve problems on a radio channel. He said he saw the value of DUCALL but do not have
the staff or workflow for it.
Member Fleury asked how ACDC would handle it, and Member Burmeister said they
would add it like another channel and set it to scan. Vice Chair Clark said the purpose of
the Hailing channel was to assign InterOp channels, not to call for help, and that this
could also be done by phone. Member Benjamin said actual incidents would not take
place on DUCALL, but it would be used to request patches or information. Chair Selvik
said for their agency, requests were usually handled by phone, and monitoring DUCALL
was not a big task for ACDC. Vice Chair Clark and Member Burmeister said the main
benefit was for outside agencies. Member Benjamin said the main purpose was to give
outside agencies a way to access DEDIRS channels by calling on DUCALL, but
DU-COMM was not set up for that.
Member Fleury compared it to KaneCall, which was used as an emergency channel by
everyone in Kane County, and said he had assumed DUCALL worked the same way, but
it did not.