421 N. COUNTY FARM ROAD  
WHEATON, IL 60187  
DU PAGE COUNTY  
Technology Committee  
Final Summary  
www.dupagecounty.gov  
Tuesday, March 5, 2024  
11:00 AM  
Room 3500B  
1.  
CALL TO ORDER  
11:00 AM meeting was called to order by Chair Yeena Yoo at 11:00 AM.  
2.  
ROLL CALL  
Berlin, Cronin Cahill, Carrier, Eckhoff, Galassi, Gustin, Henry,  
PRESENT  
Kaczmarek, Rutledge, White, and Yoo  
Mendrick  
ABSENT  
3.  
CHAIRWOMAN'S REMARKS - CHAIR YOO  
Chair Yoo thanked Network System Manager Joe Hamlin and his team for their work in rewiring  
the monitors and sound in the Board room renovation. She then discussed a project the IT  
department worked on with the State's Attorney's Office and the Secret Service. She said it was  
a sting to capture three individuals who were running a "pig butchering" scam against DuPage  
residents. She said CIO McPhearson will be presenting more information on that project later.  
Lastly, she said GIS Manager Tom Ricker will be presenting on a new application later in the  
meeting.  
4.  
5.  
PUBLIC COMMENT  
No public comments were offered.  
APPROVAL OF MINUTES  
5.A.  
24-0684  
Approval of Minutes for the Technology Committee - Regular Meeting - Tuesday,  
February 6, 2024  
2024-02-06 Technology Minutes (summary).pdf  
Attachments:  
APPROVED  
RESULT:  
Patty Gustin  
MOVER:  
Cynthia Cronin Cahill  
SECONDER:  
6.  
PROCUREMENT REQUISITIONS  
6.A.  
TE-P-0006-24  
Recommendation for the approval of a contract purchase order to Toshiba Business  
Solutions, for multi-functional device equipment, supplies, software and service  
solutions, for all County Departments, for the period of April 1, 2024 through March 31,  
2029, for a contract total amount not to exceed $1,500,000; per lowest responsible bid  
24-019-IT.  
Member Carrier said according to the proposal, implementation begins in April 2024, to  
which Mr. McPhearson responded it actually begins after the contract is approved by the  
full County Board. He said the existing Canon contract ends March 31st, so we have to  
have the new contract and equipment in place by April 1st. Member Carrier asked when  
we will see the physical products installed in our departments. Mr. McPhearson said our  
plan is to implement over the two weeks following County Board approval. He said IT  
will also provide training so staff will know how to use the new equipment. Member  
Carrier asked if the machines are larger than the Canon equipment we currently have.  
Operations Manager Shanita Thompson said the proposal includes the most common  
copier, as it is closest to what we currently have. Mr. McPhearson said we are working  
with departments and elected officials' offices to identify their needs, such as larger or  
smaller devices. Member Carrier asked if there is a schedule for the rollout, to which Mr.  
McPhearson said there is not yet a schedule, but staff is working on everything in the  
background and will be able to share more information once the contract is approved.  
Toshiba (Copiers) - PRCC  
Attachments:  
Toshiba (Copiers) - Bid Tab 24-019-IT  
Toshiba (Copiers) - Technical Proposal  
Toshiba (Copiers) - VED  
APPROVED AND SENT TO FINANCE  
Patty Gustin  
RESULT:  
MOVER:  
Kathleen Carrier  
SECONDER:  
6.B.  
TE-P-0007-24  
Recommendation for the approval of a contract purchase order to Insight Public Sector,  
for the replacement of backup appliances and annual maintenance and support of Veritas  
Netbackup software, for Information Technology, for the period of April 1, 2024 through  
March 31, 2026, for a contract total amount of $374,718.84; contract pursuant to the  
Governmental Joint Purchasing Act, 30 ILCS 525/2 (OMNIA Partners Contract  
#23-6692-03). (ARPA Item)  
Mr. McPhearson explained that the Veritas system backs up all of our data throughout the  
entire County, so it is a critical system for us to have. He said the existing software will  
no longer be supported by the end of this year, so we have to upgrade. He said we will  
get a newer solution with more functionality. Additionally, he said, this solution also  
provides a disaster recovery option, which saves some of our data to the cloud, so if  
something should happen and data is wiped out, we should be able to store it at a  
different site. Member Rutledge asked if that includes a cyber attack, to which Mr.  
McPhearson responded yes.  
Insight - PRCC  
Attachments:  
Insight - Omnia Contract #23-6692-03  
Insight - Quote #0227062825  
Insight - VED  
APPROVED AND SENT TO FINANCE  
Patty Gustin  
RESULT:  
MOVER:  
Sheila Rutledge  
SECONDER:  
6.C.  
24-0834  
Recommendation for the approval of a contract purchase order to Sergeant Laboratories,  
Inc., for annual Aristotle Insight Network licensing, for Information Technology, for the  
period of March 15, 2024 through March 14, 2025, for a contract total of $25,746.69; per  
55 ILCS 5/5-1022(d) exempt from bidding - IT/Telecom purchases which do not exceed  
$35,000.  
Sergeant Laboratories - PRCC  
Attachments:  
Sergeant Laboratories - Invoice #011724-C  
Sergeant Laboratories - GSA Schedule 70 Contract  
47QTCA18D00DN  
Sergeant Laboratories - VED  
APPROVED  
Patty Gustin  
RESULT:  
MOVER:  
Kathleen Carrier  
SECONDER:  
6.D.  
24-0835  
Recommendation for the approval of a contract purchase order to Siteimprove, Inc., for  
the annual license fee for web governance services, for Information Technology, for the  
period of May 1, 2024 through April 30, 2025, for a contract total amount of $18,444.96;  
per 55 ILCS 5/5-1022(d) exempt from bidding - IT/Telecom purchases which do not  
exceed $35,000.  
Mr. McPhearson explained that SiteImprove allows for us to keep track of web traffic  
statistics and manage different links.  
SiteImprove - PRCC  
SiteImprove - Quote #5286  
SiteImprove - VED  
Attachments:  
APPROVED  
Patty Gustin  
Kari Galassi  
RESULT:  
MOVER:  
SECONDER:  
7.  
INFORMATIONAL ITEMS  
Member Cahill moved, seconded by Member Gustin, to combine and place on file items 7A  
through 7D.  
7.A.  
HS-CO-0001-24  
Recommendation for the approval of an amendment to purchase order 6640-0001 SERV,  
for a contract issued to Benevate, Inc. D/B/A Neighborly Software, for the purchase of  
grants management software, to increase the contract in the amount of $8,000 for the  
SmartyStreets add-on, resulting in an amended contract total amount not to exceed  
$142,000, an increase of 5.97%. (ERA2 Grant-Funded)  
Neighborly - Change Order.pdf  
Neighborly - Decision Memo.pdf  
Neighborly - Vendor Ethics.pdf  
Attachments:  
ACCEPTED AND PLACED ON FILE  
Cynthia Cronin Cahill  
RESULT:  
MOVER:  
Patty Gustin  
SECONDER:  
7.B.  
24-0722  
Recommendation for the approval of a contract purchase order to CareVoyant, Inc., for  
CV hosting for large database and additional licenses, for the DuPage Care Center, for  
the period May 1, 2024 through April 30, 2025, for a total contract amount not to exceed  
$22,800, per Other Professional Services.  
CareVoyant, Inc. Comprehensive Checklist.pdf  
CareVoyant, Inc. Quote Pricing Pages.pdf  
Attachments:  
CareVoyant, Inc. Vendor Ethic Disclosure Statement.pdf  
NO ACTION REQUIRED  
Cynthia Cronin Cahill  
Patty Gustin  
RESULT:  
MOVER:  
SECONDER:  
7.C.  
24-0847  
Recommendation for the approval of a contract purchase order to Redsail Technologies,  
LLC, for software and software maintenance for the data system in the Pharmacy  
Department, for the period May 1, 2024 through April 30, 2025, for a total contract  
amount not to exceed $17,000; per 55 ILCS 5/5-1022 "Competitive Bids" (D)  
IT/Telecom purchases under $35,000.  
Redsail Technologies, LLC Comprehensive Checklist.pdf  
Redsail Technologies, LLC Pricing Pages FY24.pdf  
Attachments:  
Redsail Technologies, LLC Vendor Ethic Disclosure Statement.pdf  
NO ACTION REQUIRED  
Cynthia Cronin Cahill  
Patty Gustin  
RESULT:  
MOVER:  
SECONDER:  
7.D.  
24-0803  
Recommendation for the approval of a contract purchase order to Harris Govern, for  
annual software maintenance and support services, as needed, for the period of April 1,  
2024 through March 31, 2025, for Building & Zoning ($10,702), Division of  
Transportation ($6,421), and Public Works ($2,140), for a contract total amount not to  
exceed $19,263. Per 55 ILCS 5/5-1022 (c) not suitable for competitive bids. (Sole Source  
- Support for Govern System.)  
Harris - PRCC  
Attachments:  
Govern Inv #GOVMN0000247.PDF  
Harris - Sole Source Letter  
Harris - Vendor Ethics  
ACCEPTED AND PLACED ON FILE  
Cynthia Cronin Cahill  
RESULT:  
MOVER:  
Patty Gustin  
SECONDER:  
8.  
9.  
OLD BUSINESS  
No old business was discussed.  
NEW BUSINESS  
Mr. McPhearson presented on the domain seizure project, as attached hereto. Member Rutledge  
asked what will stop these entities from setting up more websites, to which Mr. McPhearson said  
unfortunately nothing, as it is difficult to know if these sites are legitimate or not. Member  
DeSart asked how they find and contact their victims. Mr. McPhearson said they usually find  
their victims through social media sites such as Facebook and Instagram. Member Rutledge  
asked if we can do a PSA to draw attention to this sort of scam. Member Henry noted that the  
County recently held a seminar, primarily for seniors, to educate and address these types of  
scams. Mr. McPhearson said yes, we can since the project is completed. Member Gustin asked  
if there is any kind of legislative action being taken to protect people on social media platforms.  
Mr. McPhearson said he is unaware of anything, but this is a big problem globally, and we can  
always look into it. Chair Yoo said we may way to consider doing a press release about this  
project. Mr. McPhearson said he would reach out to PIO Joan Olson and her team about it.  
Mr. McPhearson said the GIS division is always working on new applications to help our  
citizens and staff. He said GIS Manager Tom Ricker and his team created two new applications  
with a lot of great GIS data. Mr. Ricker shared the two applications, the first of which is general  
census demographics and the second of which is for WorkNet staff, which is employment  
demographic data. He presented an overview of each. Member Rutledge asked if both  
applications are available to the public. Mr. Ricker said the general census application is  
available but the one for WorkNet is not currently public due to lack of ESRI credits. Member  
Johnson (Kaczmarek) asked what the credits are and how much they cost. Mr. Ricker explained  
that credits are shared for internal and external use, adding that staff would need to analyze how  
many hits we receive for each and calculate the costs.  
Member Galassi praised Mr. McPhearson and IT staff for their cybersecurity training program,  
nothing that she was sent a fake email and was wise enough to forward it to IT for review. Mr.  
McPhearson encouraged everyone to use the "Phish Alert" button in Outlook so IT can keep up  
with statistics and tracking, which helps them determine if more training or security is needed.  
Member Carrier asked what the ratio is of legitimate email vs. scams. Network Systems  
Manager Joe Hamlin responded we receive millions of emails daily, 99% or so of which are  
scams. Mr. McPhearson said scam emails are a mixture of true scams and unsolicited sales. Mr.  
Hamlin said because IT screens them, the majority will never hit an inbox. Member White said  
you may need to enable the Phish Alert option. Mr. Hamlin said if it goes unused for a period of  
time, Outlook may disable the button, but you can easily re-enable it.  
9.A.  
24-0941  
Domain Seizure Project  
Domain Seizure Project Tech Committee_03-05-24  
Attachments:  
PRESENTED  
RESULT:  
10.  
ADJOURNMENT  
With no further business, the meeting was adjourned.